Privacy Policy

Last Updated: April 7, 2026

This Privacy Policy explains how Exovan LLC (doing business as LostNTech, "we," "us," or "our") collects, uses, discloses, and protects your information when you use our website at lostntech.com, our software products, and our development services.

Table of Contents

1. Information We Collect 2. How We Use Your Information 3. Software Products & Third-Party Services 4. Cookies & Local Storage 5. Information Sharing & Disclosure 6. Data Retention 7. Data Security 8. Your Rights 9. Children's Privacy 10. International Data Transfers 11. Changes to This Policy 12. Contact Us

1. Information We Collect

Information You Provide Directly

Contact Form Submissions: Name, email address, service interest, and project description when you reach out through our website contact form.
Client Project Information: Business details, project requirements, access credentials, content, assets, and other materials you provide during the course of a development engagement.
Account Information: Email address, name, and password when you create an account on any of our software products (TextFusionAI, SitemapSeer, Keywords Tool, AuraLink).
Payment Information: Billing details when you purchase our services or subscribe to our products. Payment processing is handled by third-party providers (e.g., Stripe) — we do not store full credit card numbers.
Communications: Emails, messages, and call recordings (with consent) from discovery calls and project communications.

Information Collected Automatically

Usage Data: Pages visited, features used, time spent, click patterns, and interaction data across our website and software products.
Device Information: Browser type, operating system, device type, screen resolution, language preferences.
Log Data: IP addresses, access times, referring URLs, and error logs from server requests.
Performance Data: Page load times, errors encountered, and application performance metrics.

Information from Third-Party Sources

OAuth Providers: If you sign in to our products using Google or other OAuth providers, we receive your name, email, and profile picture as authorized by you.
Analytics Providers: Aggregated and anonymized usage statistics from analytics services.

2. How We Use Your Information

We use your information to:

Provide Services: Deliver website and application development services, respond to inquiries, and manage client projects.
Operate Software Products: Authenticate your account, process your requests, store your data, and provide the features of TextFusionAI, SitemapSeer, Keywords Tool, and AuraLink.
Communicate: Send project updates, respond to support requests, and deliver service-related notifications.
Improve: Analyze usage patterns to improve our website, services, and products.
Billing: Process payments, send invoices, and manage subscriptions.
Security: Detect, prevent, and address fraud, abuse, and security issues.
Legal Compliance: Comply with applicable laws, regulations, and legal processes.

3. Software Products & Third-Party Services

TextFusionAI

TextFusionAI is an AI-powered chat workspace. When using TextFusionAI:

Your prompts and conversations may be processed by third-party AI providers (e.g., OpenAI, Anthropic, Google). These providers have their own privacy policies.
We store your conversation history and workspace data to provide the service.
AI-generated content is not guaranteed to be accurate, original, or free of bias.
Do not submit sensitive personal information, trade secrets, or confidential data in AI prompts.

SitemapSeer

SitemapSeer extracts and analyzes website data. When using SitemapSeer:

We process the URLs and sitemap data you submit for analysis.
We store analysis results and monitoring data associated with your account.
You are responsible for ensuring you have the right to analyze the websites you submit.

Keywords Tool

Keywords Tool provides SEO keyword analysis. When using Keywords Tool:

Search queries and analysis results may be stored to improve the service.
Keyword data may be derived from third-party data providers.

AuraLink

AuraLink provides identity synthesis services. When using AuraLink:

Profile and identity data you provide is stored to deliver the service.
Integration data from connected platforms is processed according to each platform's API terms.

Third-Party Services We Use

Our website and products integrate with the following third-party services, each with their own privacy practices:

Netlify: Website hosting and serverless functions
NoCodeBackend: Database and API services for form submissions
Google Fonts: Web typography (loads font files from Google servers)
Stripe: Payment processing (where applicable)
Google OAuth: Authentication (where offered)
AI Providers: OpenAI, Anthropic, and/or Google for AI features

4. Cookies & Local Storage

Our main website (lostntech.com) uses minimal tracking:

Local Storage: We store your theme preference (light/dark mode) in your browser's localStorage. This data never leaves your device.
Session Cookies: Our software products use session cookies for authentication (e.g., better-auth.session_token). These are essential for keeping you logged in.
No Advertising Cookies: We do not use advertising or third-party tracking cookies on our main website.

Our software products may use additional cookies for functionality, analytics, and session management. Each product's settings page provides cookie management options where applicable.

We do not sell your personal information. We may share information in the following circumstances:

Service Providers: With trusted third-party vendors who help us operate our business (hosting, payment processing, analytics), bound by confidentiality obligations.
Client Projects: With third-party services necessary to deliver your project (e.g., hosting providers, domain registrars, API services) as discussed during the engagement.
Legal Requirements: When required by law, regulation, legal process, or governmental request.
Protection: When necessary to protect the rights, property, or safety of Exovan LLC, our users, or the public.
Business Transfers: In connection with a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of the transaction.

6. Data Retention

Contact Form Data: Retained for up to 2 years after last contact, or until you request deletion.
Client Project Data: Retained for the duration of the project plus 3 years for legal and warranty purposes, unless otherwise agreed in the project contract.
Software Account Data: Retained while your account is active. Deleted within 90 days of account closure upon request.
Usage & Analytics Data: Aggregated data may be retained indefinitely. Identifiable usage data is retained for up to 26 months.

7. Data Security

We implement industry-standard security measures to protect your data, including:

HTTPS/TLS encryption for all data in transit
Encrypted storage for sensitive data at rest
Secure authentication with hashed passwords and session management
Regular security reviews and dependency updates
Access controls limiting data access to authorized personnel

However, no method of transmission or storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

Access: Request a copy of the personal data we hold about you.
Correction: Request correction of inaccurate or incomplete data.
Deletion: Request deletion of your personal data ("right to be forgotten").
Portability: Request a machine-readable copy of your data.
Objection: Object to processing of your data for certain purposes.
Restriction: Request restriction of processing under certain conditions.
Withdraw Consent: Where processing is based on consent, you may withdraw it at any time.

To exercise these rights, contact us at [email protected]. We will respond within 30 days.

California Residents (CCPA)

California residents have additional rights under the CCPA, including the right to know what personal information we collect, the right to request deletion, and the right to opt out of the sale of personal information. We do not sell personal information.

EU/EEA Residents (GDPR)

If you are located in the European Economic Area, our legal basis for processing your data is typically: (a) performance of a contract, (b) legitimate business interests, or (c) your consent. You may lodge a complaint with your local data protection authority.

9. Children's Privacy

Our services and products are not intended for children under the age of 13 (or 16 in certain jurisdictions). We do not knowingly collect personal information from children. If we discover that we have collected data from a child, we will delete it promptly. If you believe a child has provided us with personal information, please contact us.

10. International Data Transfers

Our services are primarily operated in the United States. If you access our services from outside the U.S., your information may be transferred to, stored in, and processed in the U.S. and other countries where our service providers operate. By using our services, you consent to these transfers.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy on this page with a new "Last Updated" date. Your continued use of our services after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us:

Email: [email protected]
Company: Exovan LLC (d/b/a LostNTech)
Location: Kansas City, MO, United States
Website: lostntech.com